FAQ - Frequently Asked Questions

How do I place an order?

If you need help placing an order, CLICK HERE

 

When will your order ship out?

Until we fully revise our website, we have 2 different shipping schedules:

5-7 Business day shipping schedule CLICK HERE 

2-3 Business day shipping schedule CLICK HERE (This will be the primary schedule soon)

  

Can I actually talk to someone to make sure this is a real legit website ran by real people?

Absolutely... Our contact information is on our Contact Us page so feel free to visit that page and use the phone number we have listed or send us an email. 

 

How do our shirts fit?

We've provided all of our sizing and style information on each individual shirt listing. Please take a moment to review that information before choosing your size and purchasing. To view our Size Guide Click Here. 

 

Do the actual shirts look exactly like the shirt mock-ups on this website?

We strive to make our mock-ups match the actual shirts as close as possible. We all know that digital graphics and reality are never the exact same. Our goal is to make the actual shirts look better than the mock-ups.

 

What Procedures do we use to produce our shirts?

1. Heat Press (DTF) Main Process
*For more information on Heat press using Direct-to-Film (DTF) feel free to research and learn more about this method on YouTube, Google or any other search engine.

2. Direct-to-Garment (DTG)
*For more information on Direct-to-Garment feel free to research and learn more about this method on Google or any other search engine.

 

How much experience do we have in the e-commerce industry?

In 2005, we opened an Ebay store under a different name but only sold random items here and there every now and then. In 2009, the Ebay store name was changed to Shirtgame with the intentions to eventually start selling custom t-shirts. In late 2010, we started selling custom sneaker matching t-shirts on Ebay and that became a big success. Since then, that same Ebay store has been ranked as a consistent Power Seller on Ebay with more than 7,500 positive feedback currently. We also opened another store on Etsy in 2012 and have been consistently selling t-shirts while also earning great customer reviews on that platform as well. Needless to say, we're a well trusted seller and we strive to provide the utmost customer satisfaction here at SkylarStyle. We really appreciate everyone that has supported us throughout this whole journey. Thank you so much!

 

Is Skylarstyle in any way affiliated or partnered with NIke, Jordan, or any other sneaker brand?

No. Skylarstyle has no direct affiliation or association with Nike, Jordan or any other sneaker brand. We are simply selling our own branded t-shirts to match the sneakers of those brands.